Livraison

Colissimo is a very reliable service. However, as with any shipment, there may be a delay in delivery or the product may be lost. In the event of a delay in delivery compared to the date that we indicated to you in the shipping email, we ask you to notify us of this delay by sending us an email. We will then contact the Post Office to start an investigation. A Post Office investigation can last up to 21 days from the date the investigation begins. If during this period, the product is found, it will be re-shipped immediately to your home (the majority of cases). If, on the other hand, the product is not found at the end of the 21-day investigation period, the Post Office considers the package as lost. Only then can we send you a replacement product, at our expense. If the product(s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the carrier\\'s loss. If the product(s) were still available, but had changed sales price on the site, we would apply the new sales prices, either by reimbursing you for the difference, or by requesting additional payment regarding this price difference. We decline all responsibility for the extension of delivery times caused by the carrier, particularly in the event of loss of products or strikes. The exchange or refund of items will only be effective after the end of the postal services investigation.

Free Delivery Starting from €150